Privacy Policy

Last updated: November 13, 2025

1. Introduction

Welcome to Ameeri Club & Lounge ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our booking services.

By using our website and services, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use our website or services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account on our website
  • Make a booking or reservation
  • Contact us via email, phone, or through our website
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys or promotions

This information may include:

  • Name and contact information (email address, phone number)
  • Booking details (date, time, number of guests, special requests)
  • Payment information (processed securely through third-party payment processors)
  • Account credentials (username, password)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages you visit and time spent on pages
  • Referring website addresses
  • Device identifiers

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and manage your bookings and reservations
  • To communicate with you about your bookings, including confirmations and updates
  • To provide customer support and respond to your inquiries
  • To improve our website, services, and user experience
  • To send you marketing communications (with your consent)
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our terms of service
  • To analyze usage patterns and trends

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and website hosting.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with your explicit consent for any other purpose.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use industry-standard encryption technologies when transmitting sensitive information, and we regularly review and update our security practices.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to access and receive a copy of your personal information
  • Correction: The right to correct inaccurate or incomplete information
  • Deletion: The right to request deletion of your personal information
  • Objection: The right to object to processing of your personal information
  • Restriction: The right to request restriction of processing
  • Portability: The right to receive your data in a structured, commonly used format
  • Withdraw Consent: The right to withdraw consent at any time where we rely on consent

To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information about our use of cookies, please see our Cookie Policy.

8. Children's Privacy

Our services are not intended for individuals under the age of 21. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this Privacy Policy.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Ameeri Club & Lounge

Sheraton Grand Hotel, Dubai World Trade Centre

5th Floor - Sheikh Zayed Rd, Trade Center First - Dubai

Phone: 056 666 1237

Email: info@ameeri.com